ideal spot for park views and cultural exploration

the central location made it easy to walk to attractions like the anglican cathedral of the holy cross and enjoy a peaceful stroll at the nearby national museum. The staff was attentive and proactive, adding a nice touch to my stay.

Had an awesome time with my friends at this hotel! We explored the National Assembly of Zambia and Independence Stadium. The staff was friendly, and our room was comfy with a great view. Breakfast offered a solid variety, and we even tried golfing nearby!

However, my airport pickup didn't happen, which was quite frustrating. I ended up needing to take a taxi after a long wait. They really need to improve their shuttle service.

The pool area offers a pleasant vibe, marked by a clean and beautifully maintained environment. Notably, the lobby showcases luxurious decor, establishing an inviting atmosphere right from the entrance.

However, the place shows its age with very old carpets that could use a good cleaning, and the walls are thin enough to hear neighboring guests and hallway conversations. Additionally, unexpected extra charges surfaced, leading to a more expensive stay than anticipated, complicating what should've been a straightforward experience.

the room was a bit dated. plus the pool was actually gone. but the food was surprisingly good. and the staff were friendly and accommodating.

would come again

The rooms are pretty spacious with a private bathroom, minibar, and a nice seating area. Loved the spa facilities, especially the massage treatments and steam room. The breakfast had a solid variety, including freshly baked croissants and organic juices. The location is great, allowing easy access to malls and the national museum.

The food here was consistently fresh and well-prepared, with delightful home-made pies and jams that added a special touch. The staff made the experience enjoyable, especially with their attentiveness during breakfast. However, the reservation process was cumbersome, and I faced some delays in receiving confirmations. Additionally, while the rooms were clean, they felt quite standard and lacked any unique character.

I had a lovely time enjoying the delicious food and the gorgeous views from my Junior Suite. The spa and pool facilities were perfect for unwinding after a long day. Just wish there were more power outlets in the room, but overall, it was a fantastic experience! 🌟

This hotel perfectly suits my needs with great amenities like 24-hour reception, excellent laundry service, and a nice fitness center. I remember my first stay when the staff assisted me with bug spray. I highly recommend staying here for a relaxing city trip.

The hotel's elegant decor and welcoming ambiance were truly delightful. The spacious common areas were easily accessible, making it a comfortable experience for seniors like myself. I particularly enjoyed the soothing atmosphere and friendly staff throughout my stay.

Improve promptness of service during busy times.

The variety of services was impressive, especially the gym, swimming pool, and sauna. The ambiance made me feel right at home.

Felt spoilt, no complaint.